089bd Privacy Policy — Your Information Is Our Responsibility

When creating an account, we collect the following information:

• Full name (in both Bengali and English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Mobile number (Bangladeshi number)
• Email address
• Residential address
• National ID card or other government-issued identity document details (when identity verification is required)

During deposits and withdrawals, we collect the following financial information:

• bKash, Nagad, Rocket, or Upay mobile banking number
• Transaction amount and date
• Transaction ID and reference number
• Deposit and withdrawal history

We never store your full mobile banking PIN or password.

When you use our platform, we may automatically collect the following information:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and activity information
• Cookie and session data
• Page view history and click patterns

We also store information related to your gaming activity, including:

• Play history and detailed betting records
• Win and loss records
• Bonus receipt and usage information
• VIP level and rewards history
• Responsible gaming limits (self-set)

• Account creation, verification, and management
• Processing deposits and withdrawals
• Personalising the gaming experience
• Managing bonuses and promotions
• Ensuring VIP programme benefits

• Ensuring account security
• Detecting and preventing suspicious activity
• Age verification (confirming 21+)
• Information verification for anti-money laundering
• Maintaining overall platform security

• Providing 24/7 live chat support
• Sending account-related notifications
• Informing you about relevant promotions and offers (based on your consent)
• Communicating service updates and important information

• Analysing and improving platform performance
• Further improving the user experience
• Developing new features and services
• Diagnosing and resolving technical issues

We work with trusted technology and payment service providers who help us operate our services. These partners include payment gateway providers (bKash, Nagad, Rocket, Upay), game software developers, and IT service providers. These partners are given access only to the information necessary for their specific tasks and are obligated to comply with our privacy standards.

We may be required to disclose your information to meet legal requirements, comply with court orders, or respond to lawful requests from government authorities. In such circumstances we will provide only the information legally required and will attempt to notify you where possible.

• We do not sell your information to advertisers or marketers
• We do not share information with unrelated third parties without your consent
• We do not transfer information to international data brokers
• We do not use your information to create unrelated targeted advertisements

• SSL/TLS Encryption: All data transfers between you and our servers are encrypted
• Secure Data Storage: Sensitive information is stored in encrypted databases
• Firewall Protection: Advanced network security measures are active
• Two-Factor Verification: Two-step security option for account protection
• Regular Security Audits: Periodic security testing conducted by third parties

• Regular staff training on privacy and data protection
• Access to sensitive information is restricted to authorised staff only
• Strict disciplinary action in cases of data protection policy violations
• Detailed data processing logs are maintained and reviewed regularly

• Essential Cookies: Necessary for maintaining login sessions and security
• Functional Cookies: For remembering your preferences and settings
• Analytics Cookies: For monitoring and improving platform usage

You can control or delete cookies through your browser settings. However, disabling certain essential cookies may prevent some platform features from working correctly. For detailed guidance on managing cookies, refer to your browser's help section.

089bd retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• Account-related information is retained while your account is active
• Certain information may be retained after account closure to meet legal obligations
• Financial transaction records are retained for the period required by law
• Information necessary for dispute resolution may be retained for some time after a dispute is resolved
• When information is no longer needed, it is securely deleted or de-identified

You may request a copy of your personal information held by us at any time. We will respond within a reasonable time after receiving your request.

If any of your information is inaccurate or incomplete, you may request that it be corrected. Ensuring accurate information is important for the benefit of both parties.

You may stop receiving promotional emails or notifications at any time. However, essential service-related messages (such as those relating to account security) cannot be turned off.

You may request to close your 089bd account at any time. After account closure, all information except that required to meet legal obligations will be securely deleted.

To exercise any of your rights, contact us via our 24/7 live chat support or by email. We will verify your identity and respond to your request within a reasonable time.

089bd provides services only to those aged 21 or above. We do not knowingly collect information from minors. Age verification measures are in place during the registration process, and if any account is found to belong to a minor, it will be closed immediately and the related information will be deleted.

If you suspect that an underage person is using our platform, please notify our support team immediately.

089bd may update this privacy policy from time to time. If any significant changes are made, we will send a notification to your registered email or display a clear notice on the platform.

• The update date will be mentioned at the top of the page as "Last Updated"
• Continuing to use the platform after any changes will be considered as acceptance of the new policy
• For significant changes, explicit consent may be requested again
• If you request a previous version of the policy, we will provide it

The latest version of this policy will always be available at 089bd.cam/privacy-policy.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali
• Response Time: We generally respond promptly on business days

We take every privacy-related request seriously and try to resolve it as quickly as possible.